Get help with an existing merchant service
Our support desk serves businesses working with EcomPartner 365. It is not an official helpdesk for Shopify, Amazon, Microsoft or other third-party platforms.
Live chat
Ask about projects, orders and support arrangements. Live chat uses the Tawk widget when an agent is available.
Support enquiries
Contact our team using the current business contact information. A separate authenticated ticket portal may be added later.
Contact our team →Customer account
Review the planned customer workspace. Secure sign-in, real project tickets and account data will require the backend.
Customer portal →Common questions
Find details about onboarding, independent-platform status, quotation scope and permissions.
View FAQs →